Sending Your Balance Back to Your E-Wallet
When you are ready to cash out, go to the withdrawal section of your phw99com account wallet. Select the e-wallet you want the funds sent to — GCash, Maya, or InstaPay are the available options for Philippines players. Enter the exact amount you want to withdraw, confirm the destination account number, and submit the request. We process withdrawal requests in the order
received. If your account verification is complete, there is no additional identity step at this stage. Players in Bacolod and elsewhere in the Philippines follow the same withdrawal path through the account wallet.
- Open the withdrawal section — Find the cashier or wallet menu in your account and select the withdraw option to start.
- Select your payout method — Choose GCash, Maya, or InstaPay. Make sure the account number you enter matches the registered e-wallet exactly.
- Enter the withdrawal amount — Key in the amount you want to cash out. The interface will show your available balance so you do not overshoot it.
- Submit and monitor your request — After submitting, the status appears in your transaction history. Contact account support if the status has not updated after a reasonable period.